Yes, we know there are plenty more! But these examples help explain why a management assistant is useful for you.
Examples:
Unanswered Emails
Unanswered emails is common, and it is even more common when they pile up. With a management assistant your inbox will be constantly organized and no email will go unchecked. Ensuring quick replies to both employees and customers. And you will not miss any important information in your emails, since your assistant will take a note of this and inform you.
Operational
Happy Birthday
Happy birthday is very easy to say, but quite bad to forget as a leader. And unfortunately, it is easy to forget both birthdays and other occasions. A management assistant can keep track of all the important occasions in your business, and inform you about them in advance. Your assistant can even buy the cake and the gift. Enabling you to celebrate birthdays, weddings and other big occasions in the lives of your employees without even having to think about them. And they will remember, if you forget.
Employee
Missing Files
Missing files are more normal than people think, because it is rarely admitted. The most common causes are haphazard storage or too many files in one folder. One consequence is that contracts can be forgotten, leading to serious problems for your business. With a management assistant all of your contracts will be surveilled. When you need to know the details, your assistant will be on hand to help you with the specifics.
System
Slow Answers
Slow answers are frustrating for customers, especially if they have a problem. Long response times can be perceived as bad service and may even lead to lost customers. Your management assistant can ensure that all of your customers receive swift answers to their questions, even if your busy. Making them feel prioritized and giving you the time to prioritize which customer to contact first. Your assistant can even act as a key account manager for selected customers.
Customer
Double Bookings
Double bookings happen, and we all know that we cant be in two places at the same time. The more important aspect though, is why it happened in the first place. It is most likely because your calendar is not as efficient as it could be. Your management assistant will shcedule meetings based on your availability and priorities. Your assistant will also prepare your days ahead of time, making them more efficient for you.
Operational
Talented People
Talented people is hard to find, but most businesses only look for new employees when they have open positions. Limiting the amount of possible candidates to the ones that are available at that time. Your management assistant can be on constant lookout for suitable candidates, and build a database of qualified alternatives. Making the recruitment process quicker and better when it starts.
Employee
Wrong Data
Wrong data is inevitable in CRM and ERP systems, because people and businesses change but the data that you rely upon does not update or register itself. With a management assistant important information can be updated when needed and lacking information can be registered. Saving you for time consuming work and enabling you to spend more time on taking care of your customers.
System
Gold Mining
Gold mining is a demanding and expensive process, and the same can be said about the process of sales prospecting. Luckily the gold makes it all worth it, if found. Your management assistant can be on constant lookout for qualified prospects, based on a description of your ideal customer. And the assistant can add the prospects directly to your CRM system on a continuous basis. Giving you a valuable head start in the fierce competition for new customers.
